Pricing
Sarah’s Rule: the bedside board is free forever. No account, no trial clock, no paywall between a patient and their first sentence. Revenue comes from memory, sharing, insight, and institutional needs, never from the lifeline itself.
Proposed plans, pending approval. Only the free bedside board is available today; paid plans are not yet for sale.
| Feature | Bedside (Free) | Family | Clinician | Hospital |
|---|---|---|---|---|
| Price | $0, forever | $12/month or $99/year | $19/month or $149/year per clinician | Annual contract per unit; indicative $8k–25k/unit/year, or per bed |
| Partner Scan board, all phrase sets, pain and body map | yes | yes | yes | yes |
| Text-to-speech, offline PWA, display mode | yes | yes | yes | yes |
| Local prediction | yes | yes | yes | yes |
| Message log | device only, 7 days / 200 messages | unlimited, cloud synced | unlimited, multi-patient | unlimited, unit-wide |
| Print or export today's board | yes | yes | yes | yes |
| Account, sync across devices | – | yes | yes | yes |
| Share with caregivers | – | up to 10 | unlimited | unlimited |
| AI prediction and personalization | – | yes | yes | yes |
| Evening family digest | – | yes | yes | yes |
| Clinical handoff summary, PDF export to chart | – | – | yes | yes |
| Multi-patient workspace | – | – | yes | yes |
| Custom phrase sets per unit, admin console, SSO | – | – | – | yes |
| BAA, HIPAA configuration, audit logs | – | – | – | yes |
| Unit analytics (communication access rates, time-to-first-message) | – | – | – | yes |
| Training and onboarding for staff | – | – | – | yes |
| Support | community | priority email | named contact |
Hardship waiver, no questions asked
Can’t afford it right now? Tell us and it’s free. Families in the ICU are often in financial free-fall.
Pay it forward
Every Hospital contract funds a stated number of free Family seats.